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Service & Support
We have the largest parts inventory available in North America for tracked atrium lifts. Our Just-in-Time management system insure all orders are handled in a timely manner, with the best filling rate. We will go out of our way to make sure that your unit is back online as soon as possible.
Here a few examples of available parts among our huge inventory:
- Maintenance kit for each model
- Hydraulic valves and activators
- Electrical switches and stop buttons
- Hydraulic cylinders
- Baskets of all kinds / hardware & components
- Remote controls assembly / separate components
- Safety decals
- Electrical harnesses
- Rubber tracks
- Hardware and body components
- and much much more…
Easy does it
Our manuals show clear pictures of all components of your unit. Our people will assist you in finding the right parts and will have them sent by overnight courier anywhere on the continent if required.
Our Simple Inside™ Parts and Service team is there to assist you. Get the parts you need, as well as advice on how to install it if need be and, keep your equipment running properly for a long time.
We use FedEx for ground and overnight shipping. The border is only a line on the map when it comes to deliveries. The cut out time must be respected for overnight shipping, but worst case is 2 days for delivery to your door.
Simply open the burger menu on top of this page and look for the link “Shop for parts”. There will be some information required from you but it is extremely simple and straightforward.
Parts are stocked here in North America. We will be able to provide you with parts overnight to fix most of your issues. Structural components may take longer to arrive but all inner components are here.
Warranty on parts is 1 year from the manufacturer starting the moment your unit is delivered. To fill a warranty claim, you must return the faulty part. See this as if you were going to your car dealer. The tech will see part is faulty, replace part and file claim right there on the spot with the faulty part in his hands. Unfortunately, we cannot do the same because we don’t have the part in our hands. Until we do, we cannot claim nothing so we need to have it back. Once we have the part, we can initiate the claim process.
All the parts you need
Whether you have a single unit on which you depend on a daily basis or a rental fleet of multiple units, we help you get the maximum return on your investment.
Up to 3 years warranty
Delivered when you need it
Better Built, Better Warranty
Easy Lift’s 1-2-3 Warranty Program + Unlimited Hours
If it breaks, we fix it so you can get back to work ASAP: that’s the UPequip promise.
You’ve got the most reliable equipment on the market, and you’ll get support even long after your warranty is over
With Easy Lift, you’re part of the family. We’ve got you covered!
UPequip offers 1 full year of warranty on parts and service + 3 years on structural components
Our structural warranty is 50% longer than most of our competitors’